You've Got Mail (1998)

reviewed by
Dragan Antulov


YOU'VE GOT MAIL (1998)
A Film Review
Copyright Dragan Antulov 2004

In 1990s Hollywood took rather ambiguous view of rapidly

developing information technology. While filmmakers

wholeheartedly adopted CGI as compensation for their own creative

shortcomings, PCs, virtual reality and Internet in Hollywood movies

were portrayed as something sinister and inhuman. Most of those

films belonged to horror and thriller genres. One of the first to use

Internet as a plot device in romantic comedy was YOU'VE GOT

MAIL, directed in 1998 by Nora Ephron.

The script by Nora Ephron and her sister Delia is partially inspired

by 1940 classic Hollywood comedy A SHOP AROUND THE

CORNER. The plot is set in modern day New York where increasing

number of people are using Internet to enhance their social life in

chat rooms. One of them is Kathleen Kelly (played by Meg Ryan),

owner of small children's bookstore that she had inherited from her

parents, now engaged in heroic struggle to keep it as some kind of

local landmark. Joe Fox III (played by Tom Hanks) has just taken

over Fox Books, major publishing chain that tries to establish total

market domination by buying all major bookstores in New York. In

real life, Joe and Kathleen are bitter business rivals. But on the

Internet they use pseudonyms "NY152" and "Shopgirl", become best

friends and their relationship later evolves into something more.

They even begin to give each other advice how to beat their real-life

rivals, blissfully unaware of each other's identities.

YOU'VE GOT MAIL was supposed to be truly great romantic

comedy. Use of new Internet technology was one of more inventive

"high concepts". Two main stars - Tom Hanks and Meg Ryan - have

already shown great mutual chemistry in previous films, one of them

being directed by Nora Ephron. But many of those who endured two

hours of YOU'VE GOT MAIL had their high expectations quashed in

the end. Ephron tried too hard to play safe - the script was injected

with unbearable quantities of sappiness and cheap sentimentality

while humour was purged of any subversive elements.

Sterility of film's humour is matched with absence of drama. Ephron

tries to spice the plot by having one of on-line lovers discovering the

secret long before the end of film. This was the fatal flaw of YOU'VE

GOT MAIL. The audience roots for Joe and Kelly to finally open their

eyes and get together; the obstacles thrown in their path are those

that make at least one of lovers utterly dislikeable and unworthy of

such happy conclusion. Not even the great talents of Hanks and Ryan

can wash away the bitter taste of betrayal and manipulation. To make

things worse, Ephron uses snail-like place making some completely

unnecessary and formulaic characters - like Joe's and Kathleen's

"significant others" - too obvious and thus annoying to the audience.

YOU'VE GOT MAIL shows that Hollywood's fairytale treatment of

Internet can produce films as bad as those fuelled by technophobia.

RATING: 2/10 (-)
Review written on October 7th 2004
Dragan Antulov a.k.a. Drax

http://film.purger.com - Filmske recenzije na hrvatskom/Movie Reviews in

Croatian

http://www.ofcs.org - Online Film Critics Society

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